On the way to guide a new group

I am now in Puduraya bus station waiting for bus to go to JB for taking a new group tommorrow morning.

The bus fare is now RM31 compare to previous RM24. The price increased after the petrol price was raised but now never reduced even though the petrol price had been deducted a few times. When asked, the answer is the government had been agreed to some surcharge. But why...no one can answer. And more importantly, which is the government department that controling the operation or public transport? When am I going to launch a report even though I am not happy with the condition? Is this Malaysia Boleh?

By the way, this is not what I am going to spend time on as there are many more important issue that I have to settle. So.......